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| WHERE DID WE GO? http://ondrums.net/forum/viewtopic.php?f=6&t=1139 |
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| Author: | Gregory [ Fri Aug 02, 2013 11:03 am ] |
| Post subject: | WHERE DID WE GO? |
Glad to see us back again. Last week I was talking with Cliff and our conversatin kept interrupting. I discovered that my phone and internet service have been cutting out intermittently, and that's a pain in the rump let me tell you. After my provider sent a guy in who made all kinds of alterations in the wiring at my modem, nothing changed. Now they say it is a widespread problem, so I guess if they ever fix it, someone will have to come back and put everything back the way it was. 
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| Author: | cliff [ Fri Aug 02, 2013 12:38 pm ] |
| Post subject: | Re: WHERE DID WE GO? |
I had a bit of a battle witn Register.com this morning. I tried to visit the forum and got a message that 'site is unavailable - contact billing'. I check all other in my hosting package, and got the same message. Checked the expiration of all domain names involved and the hosting package - no problem there. Had an email exchange with customer support at register.com: From: Register.com Customer Service [mailto:support@register.com] Sent: Friday, August 02, 2013 7:48 AM To: xxxxxxxxxxxxxxxxxx Subject: domain name is good until 3/7/14. hosting is current. Why does website ask me to contact billing? [Incident: 130802-000658] Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. Subject domain name is good until 3/7/14. hosting is current. Why does website ask me to contact billing? Discussion Thread Response Via Email (Esther L.) 08/02/2013 09:47 AM Dear Cliff, Thank you for contacting Register.com. Your support inquiry has been assigned to the appropriate department. If you have any further questions, please reply to this email or contact a Web Services Consultant 24 hours a day, 7 days a week, at the numbers below. Thank you for choosing Register.com. Customer Support Register.com, Inc. Toll free within the U.S. and Canada: (877) 731-4441 Outside the U.S. and Canada: (902) 749-5918 Customer By Web Form (Cliff Maxwell) 08/02/2013 09:43 AM Called billing; they confirmed that account was suspended; could not tell me why, but would 'put in a request'. They could not say what that would mean in terms of restoration of service, but 'probably within a day or so'. I mentioned that we now had confirmation that there was no billing or payment issue, and that the reason for falsely advertising non-payment issues to every visitor to every wesbsite I host was unknown, and that his could be seen as somewhat libelous, and that I had dowloaded and saved the message now appearing on all my sites. Service restored within 60 seconds; no possible explanation is available, according to register.com. Wish I had time and money to burn. That would be fun to pursue. Sorry is anyoine was ingonvenienced. |
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| Author: | Gregory [ Fri Aug 02, 2013 1:25 pm ] |
| Post subject: | Re: WHERE DID WE GO? |
 Amazing, ain't it? And that's private enterprise. Just wait'll the government gets aholt the medical system! |
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| Author: | Kelly [ Wed Aug 14, 2013 9:14 am ] |
| Post subject: | Re: WHERE DID WE GO? |
Sorry Cliff. I for one appreciate your hard work fella. |
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| Author: | Goki [ Thu Aug 15, 2013 1:24 am ] |
| Post subject: | Re: WHERE DID WE GO? |
Gregory wrote: :lol: Amazing, ain't it? And that's private enterprise. Just wait'll the government gets aholt the medical system! 
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