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admin
 Post subject: register.com sucks!
PostPosted: Fri Apr 07, 2017 5:14 am 
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Joined: Sun Mar 07, 2010 9:17 am
Posts: 7
Sorry for the brief interruption.

A month ago, register.com charged me in duplicate for the domain name renewal.

The process of sorting it out led to protesting the duplicate charge through the credit card company. When the duplicate charge was charged back to register.com by the credit card company, they elected to overlook that it has still been bought once, and tried to ransom it back to me even though I still owned it!

Well over an hour on the phone with several levels of 'customer service' people that were unable/unwilling to understand the simple math that 2-1=1.

I am not absolutely certain, but I think that they now have a business model that includes transfer of domain names that go inactive (even if through their own bad actions) to another 'owner', which ransoms the name to back to you. :shock:

We did not go down that path. :?


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Kelly
 Post subject: Re: register.com sucks!
PostPosted: Fri Apr 07, 2017 6:56 am 
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Joined: Sun Mar 07, 2010 10:48 am
Posts: 2255
Location: lordandkelly@comcast.net
Sorry Cliff.
But thanks for keeping us :mrgreen:
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Gregory
 Post subject: Re: register.com sucks!
PostPosted: Fri Apr 07, 2017 11:06 am 
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Joined: Sun Mar 07, 2010 10:59 am
Posts: 3591
Location: Wisconsin, USA
Kelly wrote:
But thanks for keeping us :mrgreen:


:lol: :lol: :lol:

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Gregory
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cliff
 Post subject: Re: register.com sucks!
PostPosted: Fri Apr 07, 2017 11:33 am 
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Joined: Sun Mar 07, 2010 9:57 am
Posts: 1607
This particular process aside, my pleasure. ;)

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Cliff

River City Trio

What if we did all have the same opinions?
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phatsolid
 Post subject: Re: register.com sucks!
PostPosted: Fri Apr 07, 2017 12:11 pm 
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Joined: Fri Mar 11, 2011 1:58 pm
Posts: 543
Location: Boston, MA
Wow, you got a human being on the phone? That's when the scary logic stuff starts! :shock:
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cliff
 Post subject: Re: register.com sucks!
PostPosted: Fri Apr 07, 2017 12:24 pm 
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Joined: Sun Mar 07, 2010 9:57 am
Posts: 1607
I got some kind of being on the phone.

The scary logic stuff had already begun beforehand. :? :lol:

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Cliff

River City Trio

What if we did all have the same opinions?
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Goki
 Post subject: Re: register.com sucks!
PostPosted: Mon Apr 24, 2017 3:22 am 
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Joined: Mon Mar 08, 2010 11:56 am
Posts: 1524
Location: Skopje, Republic Of Macedonia
:lol: :lol: :lol:

Gregory wrote:
Kelly wrote:
But thanks for keeping us :mrgreen:


:lol: :lol: :lol:

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Goki - short from Goran :)

Let the good drums roll!!!
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